Please note, Loulouka baby formula can not be shipped to the US.
1) Order is Placed
You've just placed your order with EmmBaby! As soon as your order has been placed, we’ll email you to confirm receipt. From there, our warehouse will typically process the order in 1-2 business days before sending it out for delivery.
If you have placed a pre-order, it will get shipped within 1-4weeks.
2) Processed & En Route
Once our warehouse has processed your order and it is in the hands of our courier, we will provide you with a tracking number to keep you up-to-date. Please note: The estimated shipping date we provide is when your order will most likely arrive. However, for reasons beyond our control, shipping is sometimes delayed or accelerated. We recommend you keep a close eye on your tracking number for shipping updates. As this is an estimate, we don't recommend staying at home to wait for your package.
3) Out For Delivery
Once our shipping partner has your order on their vehicle, we will send you an email update. Our shipping partner will make a delivery attempt that day between 9 am - 7 pm for residential addresses and will leave your package if it’s safe to do so. If they deem the location unsafe, they will make a second delivery attempt the following business day.
Your EmmBaby order has arrived at your home. Go ahead—unbox and enjoy!
- *Please make sure you have put the correct shipping address. We are not responsible for returned packages due to incorrect/incomplete addresses. But if the event occurs, we will do our best to help you locate and reship your order.